Help Desk Technician
Clearfield, PA
Ability and flexibility to travel to areas outside of the designated region to other districts in PA to attend trainings, meetings, or assist other districts when required.
Required: 2+ years experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment.
Required: 2+ years experience installing and supporting laptops/docking stations.
Required: 2+ years experience installing and supporting multifunction print devices.
Required: 2+ years experience with Remedy or similar ticketing system.
Required: 2+ years experience with premise cabling (installing Cat5e/6 cable and terminations).
Required: Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment, disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language.
Desired: Experience with Cisco VPN router installation and support.
Desired: Experience with Active Directory.
Desired: Experience with Hyena System Management Software.
Desired: Experience with Microsoft System Center Configuration Manager.
Desired: Experience creating process documentation (strong writing skills).
Desired: Experience in project management.
Desired: Experience leading team deployments.
Desired: Experience reading and interpreting architectural and electrical plan sets used for remodeling facilities and/or building new facilities.
Rajesh
248-823-7320
rajesh@i-cst.com
ICST
I-cst.com
